IPL Warranty Terms & Conditions Claims
We’re offering 3 Months Warranty on all IPL Store devices.
Terms & Conditions For Replacement Warranty
You can claim a replacement warranty if your product is damaged, completely broken, has power issues, or the laser shots are not working on arrival—and if these issues occur within 3 months from the date of delivery.
We offer a free replacement only if all the following conditions are met:
- Date of delivery and warranty claim must be within 3 months.
- The product has power issues, flashes not working, or is completely broken.
- The product box must be in original condition.
Terms & Conditions For 7 Days Money Back Refund or Return Warranty
- Date of delivery and warranty claim must be within 7 days after delivery.
- The product has power issues, flashes not working, or is completely broken.
- Box should be in original condition.
- If your device is faulty within warranty, free replacement is possible with customer consent.
- If you return the device within 7 days without any fault or due to change of mind, 30% fee will be deducted on Hair Laser Removal Device total order amount.
- Follow the refund or replacement process terms mentioned at the end of this page.
Important Terms & Conditions for Replacement & Money Back Warranty
- (a) Any claim stating the device could not reduce or remove hair in less than a month will not be entertained.
The device must be used for at least two months continuously to achieve results for medical reasons. - (b) If the box is damaged by the client, an additional 5% deduction will be applied.
- (c) After the first free replacement, customers will be charged a percentage of the total amount for any second replacement, based on the warranty period.
Precautions / Disclaimer
- If you have a skin allergy on any part of the body, avoid using the device until the skin heals. Do not use on acne-affected areas.
- We recommend using moisturizers or aloe vera gel after each session, waiting at least 15 minutes before application.
- During pregnancy, avoid using on the belly and other sensitive parts.
- Begin with lower intensity levels to ensure safe usage and avoid burns. Increase the intensity only if your skin shows no signs of irritation.
Use the first two weeks as a testing phase to monitor your skin’s response. - Read the instruction manual carefully before using the device.
